Terms & Conditions

The terms “you” or “your” refer to the users or viewers of our website.

1. General Terms of Use

1.1. If you are browsing this website, and submit your details through the website, you agree to comply with and be bound to the Terms & Conditions outlines below, which alongside the privacy policy outline this website’s relationship with you.

1.2. If you do not want to be bound by these terms, then you should not use the website or the Services.

1.3 We reserve the right to update and amend the content on this website, including occasionally these Terms & Conditions. As these terms are binding, please check any updates and make note of them.

1.4. We do not promise that this website, including its content, will always be available or be uninterrupted.

1.5. We may cease or change all or any part of our website without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

1.6. You are responsible for making sure you can access our site.

1.7. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of and comply with these terms and conditions.

1.8. Use of personal information submitted to or through the website is governed by our Privacy and Cookies Policy located here.


2. Our Service

2.1. This website provides a free, independent online service, which enables you to research and compare services provided by third parties. We receive a fee and/or commission if you submit your details to obtain quotes. Cleansy.co is powered by a number of other services including Bark.com Global Limited. We collect the information you submit through the form on our website and securely send it to them. They have a client base of tradespeople that they share your information with so that they can meet your requirements and potentially provide you with a quote. You can tell which service we are powered by for each individual trade by looking at the form submission page.

2.2. By submitting your information for quotes, it is the third-party product or service providers who provide the quotes for their services.

2.3. Information on this website is provided for general information purposes only so that you can select the product or service that you feel is most appropriate to meet your needs. It is your sole decision whether to obtain any product or service or not.

2.4. Nothing on this website is designed to sell you a product or service. The contract for the product or service will only be concluded once your offer has been accepted.

2.5. We can suspend, restrict or terminate your access to this website at any time.

3. Permitted use

3.1. You are only permitted to use this website directly by a private individual or by a business to seek a product or service directly for that individual or business and on their own behalf.

3.2. You are not permitted to use this Website:

In any unlawful, fraudulent, or commercial manner.

To harm, threaten, abuse any other person, or act in a way that is offensive to others as determined by us.

To amend your own or another person’s databases, records, or directories, or to amend any part of this website.

Using any automated software, process, program, robot, web crawler, spider, data mining, trawling or other ‘screen scraping’ software, process, program, or system.

3.3. You may share a link to this, however, we reserve the right to require you to immediately remove any link to this website and we may withdraw any linking permission at any time.

4. Intellectual property rights

4.1. The copyright in the information, content, design rights, business names, trading names, internet domain names, images, material, or data displayed on this website belongs to us or our licensors. You may temporarily print or store extracts of the information displayed on this website for your own personal use, however:

It may not be used for any commercial purposes or re-used without our consent.

4.2. Our logos may not be downloaded or used without our consent.

4.3. Except as set out elsewhere in these Terms of Use, none of the intellectual property rights belonging to us or our licensors in and relating to this Website (including information, content, material, or data displayed on it) may be used, copied, modified, published, extracted, utilized, transmitted, displayed, sold, excerpted, reverse engineered, made available, reproduced, reformatted or distributed by you without our prior written consent.

4.4. You shall retain ownership of any views, opinions, reviews, ratings, comments, content or material you submit, display, distribute, upload, post, share, publish or otherwise make publicly available on or through this Website (“User Content”). You grant us a perpetual, irrevocable, transferable, worldwide, royalty-free and unlimited license to use, modify, keep, share, sell, save, copy, distribute, publish, display, excerpt, reproduce, utilize, extract, make available and transmit such User Content in any manner and for any purpose. Additional terms and conditions in relation to User Content (including discussion forums and user reviews) are set out in paragraph 18.

Sections 5, 6, and 7 are important and you should read them carefully as they exclude or limit our liability to you and detail your responsibilities.

5. Exclusions of liability

5.1. We use reasonable endeavors to ensure that the data, material, and information on the Website are accurate and to correct any errors or omissions as soon as practicable after being notified of them. However, we are not able to guarantee that the data, material, and information on the Website are accurate or that there are no errors or omissions in the data, material, and information.

5.2. We do not monitor, verify or endorse data, material, and information submitted or provided by third parties which are included on the Website and you should be aware that such information may be inaccurate, incomplete, or out of date. In particular, we do not monitor, verify or endorse the information or quotations collected from the product and service providers as presented to you on the Website or through using the Website. We are not responsible for any data, material, or information included on the Website which has been provided by third parties.

5.3. We do not give any warranty that the Website is free from viruses or anything else which may have a harmful effect on any technology.

5.4. We are not responsible for any losses or damages arising from an inability to access the Website, from any use of the Website or from reliance on the data transmitted using the Website where such losses or damages are caused by any event beyond our reasonable control including as a result of the nature of electronic transmission of data over the internet.

5.5. To the fullest extent permitted by law, we accept no liability for any loss or damage of any kind incurred as a result of you or anyone else using or relying on this Service.

5.6. Regardless of whether you are transferred to a third parties website or read a user review on the Website, the views expressed therein do not represent our views or the views of our associated companies and we are not responsible or liable for the accuracy or content of any such views or expressions.

5.7. If you are a business user, please note that in particular, we will not be liable for:

loss of profits, sales, business, or revenue, business interruption, loss of anticipated savings, loss of business opportunity, goodwill or reputation, or any indirect or consequential loss or damage.

5.8. You agree to defend, indemnify, and hold harmless Cleansy.co, its officers, directors, employees, affiliates and agents, from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, alleging or resulting from your use of the Material or your breach of the terms of these Terms & Conditions. Cleansy.co shall provide notice to you promptly of any such claim, suit, or proceeding and shall assist you, at your expense, in defending any such claim, suit or proceeding.

6. Exclusion of our liability in respect of third party advice, assistance, websites, products or services

6.1. You can apply for a number of products and services via this website. These products and services are not provided by us but are instead provided by third parties over whom we do not have control. We are not responsible or liable for any loss or damage you may suffer or incur in connection with any product or service you obtain after using this website or for any acts, omissions, errors or defaults of any third party in connection with that product or service.

6.2. Please be aware that the information and descriptions of products and services on this website may not represent the same terms and conditions of those products and services. Read all the features and terms and conditions of any product or service before applying for it.

6.3. We may provide links from this Website and from emails sent to you as part of our service to the websites of third parties. These websites are owned and operated by third parties over whom we do not have control. You access and use these third party websites at your sole risk and your sole discretion. You are solely responsible for any use of these third party websites and for any decision to obtain or refrain from obtaining any of the products or services available on such third party websites.

Any links to third party websites are provided for your interest and convenience only. We do not endorse, recommend or accept responsibility for such third parties, their products or services, their websites or for any information, opinions or views given or advice provided by such third parties (whether on their websites or otherwise). We are not responsible or liable for any loss or damage you may suffer or incur in connection with your use of any third party websites or for any acts, omissions, errors or defaults of any third party in connection with their website.

6.4. Your use of any third party website will be governed by the terms and conditions of use and privacy policy applicable to that website. Such terms and conditions of use and privacy policy will be different from these Terms of Use and our Privacy Policy. It is your responsibility to ensure that you understand and agree with the terms and conditions of use and privacy policy of any third party website before using that website. We are not responsible or liable for any loss or damage you may suffer or incur in connection with the terms and conditions of use or the privacy policy applying to any third party website or for any acts, omissions, errors or defaults of any third party in connection with those terms and conditions of use and/or privacy policy.

6.5. We do not endorse, recommend or take responsibility for any third party who provides you with any views, opinions advice or assistance. You are solely responsible for any decision to act or refrain from acting on such views, opinions, advice or assistance.

7. Your responsibilities

7.1. If you register with this website, you may be asked to create a username and password.  You must keep your username and password confidential at all times and use it only to access and use your account and not for any other purpose. You are the only authorised user of your account, unless expressly specified otherwise, and accordingly you must not disclose your username and/or password to anyone else. You should contact us immediately upon discovering any unauthorised use of your account or error in the operation of your username and/or password. Any breach of these terms and conditions and/or any use of your account by anyone to whom you disclose your username and/or password will be treated as if the breach or use had been carried out by you, and will not relieve you of your obligations to us. Any such use will be attributed to you in accordance with these terms and conditions.

7.2. Before you obtain any product or service from a third party, you must check all of the information, content, material or data held by the third party about you to ensure it is correct, complete, accurate and not misleading and that you have disclosed all relevant facts.

7.3. You must get permission from any other person about whom you propose to provide information before you provide it. In submitting any other person’s details, you are confirming to us that you have their permission to do so and that they understand how their details will be used.

7.4. You agree that you will be liable to us for any damage, loss, claim, demand, liability or expense (including reasonable legal fees) that we may suffer or incur arising out of or in connection with your conduct on this Website and/or your User Content.

8. Security and passwords

8.1. If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

8.2. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms and conditions.

9. User content (including discussion forums and user reviews)

9.1. You agree that any User Content (as described in paragraph 4.5) will comply with this paragraph 9 and the User Content Standards.

9.2. You are not permitted to use this Website to:

Collect email addresses or other contact information of others for the purposes of sending unsolicited emails or other unsolicited communications.

Promote or encourage illegal activity.

Do anything that is unlawful, harmful, fraudulent, threatening, defamatory, embarrassing, distressing, infringing, abusive, inflammatory, intimidating, harassing, libellous, stalking, profane, obscene, indecent, inappropriate, hateful, discriminatory or racially, ethnically, sexually or otherwise objectionable or for the purpose of harming or attempting to harm minors in any way.

Do anything which violates the rights of others (such as rights of privacy).

Impersonate any other person or falsely state or otherwise misrepresent yourself.

Upload, post, transmit, distribute, share, store or otherwise make publicly available any personal information of any other person including names, addresses, phone numbers and email addresses.

Upload, post, transmit, distribute, modify, reproduce, share, store or otherwise make publicly available any information, material, data or content that infringes any patent, trade mark, trade secret, copyright or other intellectual property right of any other person.

Send any unsolicited or unauthorised advertising, promotional materials, ‘junk mail’, ‘spam’, ‘chain letters’ or any other form of such solicitation.

Post links to alternative community groups or forums except with our prior written consent.

9.3. We reserve the right, but have no obligation, to review or monitor any User Content. We are not responsible or liable for the review or monitoring of any User Content.

9.4. We reserve the right to close, delete, edit, refuse to post, amend, modify or remove (without notice) any User Content at our sole discretion for any reason, including without limitation User Content that in our sole opinion breaches these Terms of Use.

9.5. You agree that we may disclose your identity (including your name, email address and contact details) if required to do so by law, any court, the Financial Services Authority, the Office of Fair Trading or any other applicable regulatory, compliance, Governmental or law enforcement agency.

10. Miscellaneous

10.1. If any provision of these Terms of Use is held to be unlawful, invalid or unenforceable, that provision shall be deemed deleted from these Terms of Use and the validity and enforceability of the remaining provisions of these Terms of Use shall not be affected.

11. Governing law

11.1. These terms and conditions shall be governed by English law, and you agree that any dispute between you and us regarding them or the Website will only be dealt with by the English courts, provided that, if you are a consumer and not a business user and live in a part of the United Kingdom other than England, the applicable law of that part of the United Kingdom will govern and any dispute will only be dealt with by the courts there. Nothing shall prevent us from bringing proceedings to protect our intellectual property rights before any competent court.

12. Feedback

12.1.  Please use the contact form on this site to send us your feedback or enquiries.

12.2. If you are unhappy with any product you have obtained from a third party or have any complaint regarding any third party, you should address your complaint directly to that third party.